LeoVegas Casino 2023 Review: Bonus Offers, Game Selection, and Reasons for UKGC Fine

Welcome to our review of LeoVegas Casino, a prominent online casino platform offering a wealth of real money games including a wide variety of slots. This company is regulated by the UK Gambling Commission (UKGC) under license number 39198. Their mobile friendly website offers live casino as well as sports betting services. In addition to exploring the game offerings and bonus incentives at leovegas.com, in this review we also compare this site to other brands, share pros and cons and explain the reasons behind UKGC’s £1,320,000 Fine on LeoVegas in 2022 and give you some good alternatives – similar sites to play casino games.

Does LeoVegas Casino Provide Bonus Offers for UK Players?

As of the time of writing, LeoVegas was offering a generous welcome bonus to new players: a 100% match up to £100, plus 50 FREE spins with no wagering requirements! The offer is relatively good compared to similar deals by sites like Bet Fred or bet365 (50 credits). However, this bonus is subject to change, so it’s recommended to check the official LeoVegas website for the most accurate information and full terms and conditions.

To claim this bonus, you must be 18 or over (begambleaware.org). Code is optional. Full T&Cs apply.

We advise you to check the official LeoVegas Casino website for the most current information regarding their bonuses, promo code, and special deals. Always be sure to thoroughly read the terms and conditions associated with any offer.

Learn more about free spins promotions for the UK casino players. Tried LeoVegas? Get more offers here. Try bet365 casino or Casimba.

Casino Games At LeoVegas.com

With over 1,000 real money games to choose from, casino punters won’t run out of options when it comes to gameplay inside the Leo Vegas casino slot parlour. The site conveniently divides their gambling online menu of slot casino games up into categories. There are top slots, newest games, game shows, and must fall jackpots. 

LeoVegas casino has a full menu of popular Megaways slot games, including the Diamond Mine slot from Blueprint Gaming, which has an unlimited win multiplier and up to 117,649 ways to win. 

Table game offerings at this casino as many other gambling sites in the UK include several variations of roulette, blackjack and baccarat, craps, Dream Catcher, 3 card Hold’Em, Texas Hold’Em bonus, Caribbean Stud Poker, Dragon Tiger, Football Studio, Mega Ball and bingo.

Live Dealers And Jackpots at LeoVegas Casino UK Site

The live casino features many varieties of blackjack and roulette, Gonzo’s Treasure Hunt, Mega Ball, Casino Hold’Em Jumbo 7, Mega Wheel and craps.

There are about 15 live dealer LeoVegas games that are exclusive to this casino, as well as game show competitions like Monopoly, Slingo and Bingo.

There’s also a fast-play option featuring Sic Bo, Dream Catcher and Lightning Dice. Learn more about popular slots games in the UK.

As part of its Live Casino, this gambling platform offers a VIP section that offers high rollers a chance to play games at 14 exclusive tables with limits ranging from £2 to £20,000. 

Mobile Casino App Details

LeoVegas UK casino recognizes that ​​a huge section of their online players enjoy their slots via a mobile device such as a smartphone or tablet by downloading the casino mobile app for Android and iOS devices. All of their games are created specifically to enjoy via mobile whether a player is at home or on the go and that includes their live dealer casino. Casino customers can access the vast catalogue of LeoVegas online casino games with just a tap of their thumb via Touch ID.

Payment Options & Customer Support

There are several deposit options available at LeoVegas online casino; the list includes PayPal, TrueLayer. SafeCharge, and ApplePay. TrueLayer, SafeCharge, and PayPal are among the withdrawal possibilities that players can access.

Casino LeoVegas site offers 24 hours customer support options, the speed of replies is relatively fast. The casino support team is available 24/7 via live chat, email or phone. A call back option can be requested by filling out and submitting a form available inside their help centre. A detailed list of FAQs is also offered in their help centre. 

UKGC’s £1,320,000 Fine on LeoVegas: Detailed Breakdown of Breaches and Remedial Actions

The UK Gambling Commission (UKGC) fined LeoVegas Gaming PLC because it found several violations in the company’s operations from October 2019 to October 2020. The following breaches were identified:

1. LeoVegas breached paragraphs 2 and 3 of licence condition 12.1.1 related to Anti-Money Laundering (AML) – specifically the prevention of money laundering and terrorist financing.
2. The company also breached paragraph 1 of licence condition 12.1.2, another rule associated with Anti-Money Laundering (AML).
3. LeoVegas failed to comply with paragraphs 1(a),1(b) and 2 of the social responsibility code of practice (SRCP) 3.4.1, which concerns Customer Interaction.
4. It also failed to comply with SRCP 3.9.1, which deals with the Identification of customers.
5. Lastly, the company failed to act in accordance with the ordinary code provision (OCP) 2.1.1, which pertains to Anti-money laundering.

Due to these violations, the UKGC imposed a warning under section 117(1)(a) of the Gambling Act 2005. An additional condition was attached to LeoVegas’s operating licence under section 117(1)(b) of the Act, which requires the company to undertake a third-party audit within 12 months to review its implementation of anti-money laundering and social responsibility policies, procedures, and controls in accordance with regulatory requirements. The company was required to provide the Commission with a copy of the Audit report within 5 working days of receiving it. A financial penalty of £1,320,000 was also imposed on LeoVegas.

The Commission’s review found no evidence of criminal spend with LeoVegas among the specific customers identified during the compliance assessment. LeoVegas cooperated with the Commission throughout the investigation and took appropriate remedial action to address the identified failings.

Other Violations relating to misleading advertising

On May 2, 2018, online gambling operator LeoVegas was penalised by the Gambling Commission due to violations relating to misleading advertising and improper handling of customers at the end of their self-exclusion period. After a thorough review of LeoVegas’ license, the Commission concluded that LeoVegas would pay a penalty of £600,000, divest any funds received as a result of these failings, and cover the Commission’s costs.

The Commission’s investigation revealed several areas of concern. LeoVegas was found responsible for 41 instances of misleading advertising. Furthermore, the company failed to return funds to 11,205 customers when they opted to self-exclude and close their account. Adding to these failings, LeoVegas sent marketing material to 1,894 individuals who had previously self-excluded. Additionally, the company permitted 413 previously self-excluded customers to gamble without first conversing with these customers or applying a 24-hour cooling-off period before allowing them to gamble.

Comparison to other brands

As always, remember to read the full terms and conditions at each casino before choosing a bonus, and gamble responsibly!

Here are some casino sites similar to LeoVegas in the UK, offering a variety of slot games and bonuses:

1. Betway – Offers a 100% match up to £50 welcome bonus.
2. 888casino – Offers £88 free with no deposit needed.
3. 10bet – Provides a 50% matched bonus up to £50.

LeoVegas Casino Pros and Cons:

1. Large variety of games: What we really like about this brand is that with over 1,000 games, including popular Megaways slot games and table games, players have a wide variety to choose from.
2. Mobile gaming: The mobile app for LeoVegas Casino is well-optimized for smartphone and tablet use (Android and iPhone), making it a prime choice for players who prefer mobile gaming. It is fast to download and easy to login – we tried.
3. Live dealer games: The casino has an impressive selection of live dealer games, some of which are exclusive to LeoVegas.
4. UKGC fine: LeoVegas has been fined by the UKGC for breaches relating to AML and social responsibility, which may raise trust issues for some players.
5. Withdrawal times: Some players have reported slower than average withdrawal times.
6. Customer support: As with LeoVegas, some users have reported delays in customer support response times, but this depends on the payment methods and other thrid party factors.

FAQs